Shipping Policy

Thank you for shopping with Phoenixship! We are dedicated to delivering your order accurately, in good condition, and on time.

 


Shipping Methods and Delivery Time

We offer the following shipping methods for domestic orders:

  • Standard Shipping: Estimated delivery within 6-10 business days.
  • Expedited Shipping: Estimated delivery within 3-6 business days.
  • International Shipping: Please contact us for international shipping options and delivery times.


Please note that delivery times are estimates and may vary depending on your location and other external factors beyond our control.

Shipping Costs

- Standard Shipping: $5
- Free Shipping: We offer free standard shipping on orders over $50.

Shipping costs are calculated at checkout based on the weight of your order and your location.

Order Processing Time

Orders are processed and shipped within 1-2 business days of payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Restrictions

We ship to most locations worldwide, but there are some restrictions. Please contact us for more information on shipping to specific regions.


Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

Lost or Damaged Shipments

In the rare event that your order is lost or damaged during transit, please contact our customer service team within 7 days of receiving your order. We will work with the shipping carrier to resolve the issue promptly.

Contact Us

If you have any questions about our shipping policy, please contact us via e-mail!